Please describe the issue you are having with your purchase.
To request a return authorization please contact us at
NOTE: Please refer to the product documentation and instruction manuals before requesting a return authorization code.
Products are only refundable where goods are faulty and a return authorization is made.
The cost of returning the item to us is your responsibility.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Goods will only be accepted for refunds if they are returned within 14 days of purchase, unless we have notified you otherwise.
Alternatively, if preferred, we will exchange the item if it still in stock.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.
If you received a faulty item, simply return the item to us in its original condition within 14 days of purchase.
Return or exchange an item - our 100% money back guarantee